be_ixf;ym_202406 d_14; ct_50

Service Manager

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Locations: Zhoushan - China


Manage the service operations both in the workshop and on-site including day to day operations in liaison with Operations Manager and Repair Sales Manager.
Play a lead role in the setting up of the Zhoushan service facility, this includes setting up a workshop and manning the facility adequately to address the service business in the area.
You will be responsible for the profitability and development of the complete service department in Zhoushan.
Achieving budgeted and targets and department P&L for the Zhoushan Station.
Staff welfare, guidance, discipline, and performance. Also, that department fully conforms to all legal and company rules and regulations.
Health and safety of department employees, subcontractors, and other employees, all as deployed on department jobs or where department employees are allocated to other departments.
Responsible for controlling the day to day operational workshop activities through maximum utilization of manpower and maintaining a high level of productivity and efficiency in full compliance with ISO standards and company requirement
Continuous improvement regarding own department.
Allocated role re Group and company initiatives
Ensure that workshop objectives and targets are achieved through monitoring of Key Performance Indicators (KPI’s).
Build strong relationships with clients in the region to identify market necessities and potentials and establish links to facilitate new business.
Ensure the business evaluates and develops personnel, skills and methods as part of its overall continuous improvement environment
Prepare necessary ISO work instructions, risk assessment and checklist for all works
Responsible in maintaining the workshop, plant equipments, tools in good order and maintenance of good housekeeping in all job locations
Communicate and cooperate with the other Goltens business units in an open, honest, efficient and professional way to the benefit of the Goltens Group of companies.
Carry out your duties and responsibilities as Manager – Workshop Department of Goltens Shanghai in the most diligent, ethical and professional way.
Any other tasks as and when assigned by the management.


Technical / Professional:

At least Degree in Marine/Mechanical Engineering
At least 5 years working experience in Marine or Offshore Industry
2 & 4 stroke Reconditioning Diesel Engine knowledge.
Machining Experience.  
Knowledge in reading production drawings
Fabrication Experience
Competent in Microsoft Office


Fluent in English speaking and report writing
Ability to work well under pressure
Demonstrate ability to handle work professionally, independently and efficiently
Continuous improvement mindset.
Mathematical aptitude
Analytical, planning, execution and problem-solving skills
Excellent managerial and mentorship skills


Excellent interpersonal and communication skills
Good team player with can do attitude, integrity, interpersonal, organization and time management skills.
Management Experience.

Industrial Knowledge:

Marine or Offshore Industry

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